This woman worked for UnitedHealthcare in the claims department, she was taught “thousands” of ways to deny people
“I'm here to talk about one specific claim”
- A widowed woman would call 3x a day because UnitedHealthcare was taking her to court
- Her husband had just passed from pancreatic cancer, and this was a hospice claim
- They were already garnishing her wages, and this was less than 60 days after he died
By the way, she was left with 5 boys by herself, she was a stay at home mom her whole life. She was just trying to figure out life
There was absolutely no reason why we couldn't just submit this claim and be done, but they told me every which way to deny this to get her off of our phone line. It was absolutely despicable.”
The claim they went after her for, from her now dead from cancer husband, was roughly $500,000. HALF A MILLION from a woman who had nothing
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